1. Right to withdraw from purchase
If you decide not to keep the goods after receipt, you have the opportunity to cancel the purchase without giving any reason. How to do this is laid down in the Governmental decree 17/1999 on Distance contracts. The Governmental decree provides 8 working days for exercising the right of withdrawal. Please send us an e-mail within 8 working days after receipt if you wish to return the received product.
Where you can communicate your purchase withdrawal:
Email: [email protected]
2. Product returns
We accept unopened, undamaged products only.
The cost of returning shall be borne by you. The price of the returned product will be transferred to you as soon as possible, but no later than within 30 days (you will need to provide us with a bank account number), or you can spend the amount in our webshop as requested.
Please do not send the parcel with payment on delivery, as we cannot take these kind of packages. Please return your products to our address by registered mail to make sure it arrives.
The postal address for returns:
Rosco Trade Kft.
2022 Tahitótfalu, Kernstock utca 3,
3. Order terms & conditions
The purchase / order made in the webshop is considered an electronically concluded contract, for which Articles 5 and 6 of Act CVIII of 2001 on Certain issues of electronic commerce activities and information society services apply. The contract is governed by the Governmental Decre of 1999(II.5.) on Distance contracts.